WoohooTrip Privacy Policy
Effective Date: 13/02/2026
WoohooTrip (“WoohooTrip”, “we”, “our”, or “us”) operates an online travel booking platform that allows users to search, compare and book accommodation and travel-related services provided by independent hotels and third-party travel suppliers worldwide.
This Privacy Policy explains how we collect, use, share and protect personal information when you use our website, mobile applications, or related services (collectively, the “Platform”).
1. Our Role
WoohooTrip is an intermediary travel booking platform.
We do not own, operate, or control the hotels or travel services displayed on the Platform.
When a booking is made, WoohooTrip transmits booking details to the relevant accommodation provider or travel supplier (such as wholesalers, channel managers, or distribution partners) in order to fulfill your reservation.
WoohooTrip acts as:
• a data controller for account and booking management
• a data processor when transmitting booking data to accommodation providers and suppliers
2. Information We Collect
Information You Provide
• Full name
• Email address
• Phone number
• Nationality and country of residence
• Passport or ID details (if required by accommodation or local law)
• Billing address
• Special requests (e.g., late arrival, bedding preference)
Booking Information
• Hotel booked
• Stay dates
• Guests traveling
• Booking history
• Communication with customer support
Payment Information
Payments are processed by third-party licensed payment providers.
WoohooTrip does not store full credit card numbers.
Payment partners may include:
• payment gateways
• installment providers (e.g., buy-now-pay-later services)
• digital wallet or cryptocurrency payment providers
Automatic Data
We may automatically collect:
• IP address
• device type
• browser type
• cookies and usage data
• location data (approximate)
3. Why We Use Your Information
We use personal data to:
• process and confirm bookings
• transmit booking details to hotels and suppliers
• provide customer support
• verify identity and prevent fraud
• process payments and refunds
• comply with legal obligations (including immigration or hotel registration laws)
• improve our services and user experience
Legal basis for processing includes performance of a contract (processing bookings), compliance with legal obligations (including local guest registration laws), fraud prevention and payment security, and legitimate business interests such as customer support and service improvement. Marketing communications are sent only with consent where required by applicable law.
4. Sharing of Information
We may share personal data with:
Accommodation Providers
The hotel or property you book will receive the guest information necessary to provide the stay, including identification details where required by law.
Travel Suppliers & Distribution Partners
We may share data with wholesalers, channel managers, and booking distribution providers that supply accommodation inventory to WoohooTrip.
Payment Processors
Your payment details are handled directly by secure third-party payment processors.
Service Providers
Customer support, IT hosting, analytics, and fraud-prevention providers.
Authorities
We may disclose information where required by law, regulation, court order, or governmental authority.
WoohooTrip may also share limited booking and device information with fraud prevention, payment risk assessment, and transaction monitoring providers in order to detect unauthorized transactions, prevent chargebacks, and comply with financial regulations.
5. International Data Transfers
Because WoohooTrip offers global accommodation, your information may be transferred to countries outside your country of residence, including locations where data protection laws may differ.
By using the Platform, you consent to such transfers as necessary to complete your booking.
6. Data Retention
We retain booking records and related personal data as long as necessary to:
• comply with legal and tax obligations
• resolve disputes and chargebacks
• prevent fraud
• maintain business records
Retention may extend up to 7 years where required by accounting or regulatory requirements.
7. Cookies & Tracking
We use cookies and similar technologies to:
• enable bookings
• remember preferences
• analyze traffic
• prevent fraudulent activity
You may disable cookies via browser settings, but some features may not function properly.
8. Your Rights
Depending on your location, you may have the right to:
• access your data
• correct inaccurate information
• request deletion
• restrict processing
• object to marketing communications
Requests can be submitted to: privacy@woohootrip.com
9. Security
We use administrative, technical, and organizational security measures designed to protect personal data, including encryption and restricted access controls.
However, no internet transmission can be guaranteed completely secure.
10. Third-Party Websites
Our Platform may link to hotel or partner websites.
WoohooTrip is not responsible for the privacy practices of third-party services.
11. Children
Our services are not intended for users under 18 years of age. We do not knowingly collect data from minors.
12. Changes to this Policy
We may update this Privacy Policy periodically. Updated versions will be posted on the Platform with a revised effective date.
13. Contact Us
WoohooTrip
Dubai, United Arab Emirates
Email: privacy@woohootrip.com